Hello, Molly here with practical tips to help you Say It Skillfully, especially in challenging circumstances.

Here's this week's "Hey Molly", where I address a tough talk submitted by a professional who's keen to Say It Skillfully.

An optometrist literally sees patients hesitant to wear glasses for the first time. It doesn't technically hurt their eyes, but obviously they want folks to see well! How to create a win-win?

 You can send your requests to me at [email protected] or click here.

(I can't promise to answer every question and will look for ones whose answers are most likely to also help others.)

Often I'm told, "Hang on, I'm writing down what you said." My cheatsheet saves you that effort!

This week helps you ease the tension when you come across as "too serious".

Check out previous podcasts on Say It Skillfully, Apple and Spotify

This week's video covers what to do when a coworker has trouble voicing their concerns. Don't let their valuable input go unheard, try this!

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