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Say It Skillfully® – Martin Lindstrom brings meaning to empathy
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 68, branding and culture expert Martin Lindstrom masterfully brings you on his remarkable journey—childhood LEGO®mania, a lawsuit before he was a teen, starting/selling an ad agency. He shares learning the hard way with eureka moments of corporate politics at 18 and “Merry Christmas” emails—helping him internalize deep empathy, which has been instrumental to his success, and what he sees as an enormous need in organizations everywhere. Then Vince, weeks into a new job, calls about how to respond to his boss, seemingly not pleased with his performance. And Virginia recalls a leader publicly bullying a teammate and wonders if with a different response, she might not have faced the retribution she did (38:45). Join the show and learn how to navigate work while being invaluable and true to yourself.